❓ Help & Guide
Booking kaise karein, payment kaise karein, aur My Booking mein apni kist aur cash back kaise dekhein — step by step.
4 steps mein booking
Step 1: Package chunein
Upar India Tours ya International kholein, ya Home par jagah ka naam likhein.
Step 2: Enquiry bhejein
Package par Enquire dabayein. Naam, mobile, travel date bharein. Aapko reference number (SGM-XXXXXX) milega — sambhal kar rakhein.
Step 3: Office call karega
Hum final price, plan aur loan option batayenge. Sab kuch likhit mein (WhatsApp / email) confirm hota hai.
Step 4: Pay karein & track karein
Confirm amount Make a Payment se bhejein. Phir My Booking mein terms accept karein aur sab dekhein.
Plans & 100% cash back
India tours par: jitni jaldi booking, utne aaram se cash back. Trip ke baad package price ka 80% (base fare) har mahine wapas milta hai.
| Travel se kitne din pehle booking | Booking par dena | Loan option (bina byaaj) | Cash back |
|---|---|---|---|
| 90 din ya zyada | 100% | — | 12 mahine mein |
| 60 din ya zyada | 100%, ya loan ke saath 50% | Baaki 50% — 6 mahine mein | 18 mahine mein |
| 30 din ya zyada | 100%, ya loan ke saath 75% | Baaki 25% — 3 mahine mein | 24 mahine mein |
Loan ke liye 2 guarantor chahiye (1 parivaar ka + 1 aur). Poori shartein: Terms · Cash back calculator
🌍 International tours: early booking discount (cash back nahi)
| Travel se kitne din pehle | Discount (tak) |
|---|---|
| 180 din ya zyada | 50% |
| 150 din ya zyada | 45% |
| 120 din ya zyada | 40% |
| 90 din ya zyada | 35% |
| 60 din ya zyada | 30% |
| 30 din ya zyada | 20% |
💳 Payment kaise karein
- 1Sirf wahi amount bhejein jo office ne likhit mein confirm kiya ho.
- 2Make a Payment kholein: UPI QR, bank transfer (NEFT / IMPS / RTGS) ya USDT.
- 3Payment ke baad Send payment screenshot on WhatsApp dabayein.
- 4Office entry karega — payment My Booking mein dikhne lagega.
🔎 My Booking (aapka dashboard)
- 1Phone par neeche Booking tab, upar My Booking, ya email ka Track my booking button.
- 2Booking reference (SGM-XXXXXX) aur booking wala mobile number daalein. Remember me tick rakhein to agli baar seedha khulega.
- 3Pehli baar: shartein padhein, apna naam likhein, I agree dabayein. Agreement PDF email par aa jayega.
- 4Ab dekhein: kitna pay hua, loan ki agli kist, cash back ka schedule, aur agreement PDF download.
My Booking mein ye message aaye to
| Message | Matlab | Kya karein |
|---|---|---|
| We have your enquiry… isn't confirmed yet | Enquiry mili hai, booking abhi bani nahi | Office ke call ka intezaar karein |
| We couldn't find a booking… | Reference ya mobile galat | Booking wala hi mobile daalein; na mile to call karein |
| Booking tracking isn't available right now | Website mein thodi dikkat | Thodi der baad try karein, ya call karein |
Sawal-jawab
Cash back kab milega?
Trip se lautne ke 1 hafte mein aapka cash back schedule banta hai. Pehli payment lagbhag 30 din baad, phir har mahine 1 tareekh ko aati hai. Loan liya ho to loan poora hone ke 30 din baad shuru hota hai.
Kitna cash back milega?
Package price ka 80% (eligible base fare) poora wapas milta hai. Jaise ₹1,00,000 ke package par ₹80,000. Tax, service aur admin charges isme shamil nahi.
Loan ki kist late ho gayi to?
Due date se pehle aur late hone par email reminder aata hai. Kist 30 din se zyada late hui to cash back cancel ho jata hai, isliye samay par bharein.
Booking cancel karni ho to?
Booking amount non-refundable hai. Lekin travel se 30 din pehle tak booking kisi aur ke naam bina charge transfer ho sakti hai — office ko call karein.
Travel date badalni ho to?
Ho sakti hai; package amount ka 20% katta hai. Cash back pehle jaisa chalta rahega.
International tour par cash back?
Nahi. Cash back sirf India tours par hai. International tours par early booking discount milta hai (neeche table).
Aadhaar aur bank details kyon?
Cash back aapke hi account mein bhejne ke liye. Website par Aadhaar ke sirf aakhri 4 digit save hote hain.
Email nahi hai to?
Koi baat nahi — My Booking mein sab dikhta hai, aur office aapko call / WhatsApp karega. Email dene se reminder aur agreement seedha aapko milte hain.
Reference number bhool gaya?
Enquiry ke baad mile email / WhatsApp message mein dekhein, ya office ko call karein.